After-sales support
We sincerely invite you to join hands with Henglida and embark on a new chapter of cooperation.
After-sales support
Service Philosophy
Work side by side with users, help customers solve their problems, create value for them, provide services to users promptly and proactively, always take responsibility for users, and ensure their satisfaction.
Service Standards
For any purchase of our company’s products, if they fail to meet the factory standards, we will provide free on-site after-sales service without exception.
Service response
Upon receiving a user’s service request, our company will respond within 12 hours. If the issue cannot be resolved through telephone guidance, we will dispatch service personnel to the user’s location within 24 hours.
24/7 online customer service
“Professional customer service available 24 hours a day, 7 days a week” — Our professional customer service is online 24/7, ready to provide you with thoughtful and attentive support anytime! A dedicated 24-hour professional customer service team is always on hand to help you solve every issue!
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Customer inquiry
Factory quote
Customer order
Factory production
Quality testing
Packaging and Shipping
Note: When contacting us, please provide your detailed requirements. This will help us offer you an effective quotation.
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Address
Laocheng Industrial Park, Changge City, Xuchang, Henan Province
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Video Channel
TikTok
Phone:+86-0374-6678688
Mobile phone:+86-15090266559
Email:cghenglida@163.com
Address: Old Town Industrial Park, Changge City, Xuchang, Henan Province
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We offer customized products including canopy materials, special fabrics for dump trucks, truck tarps, PVC rolls, architectural membranes, sliding awnings, tents, fire hose fabrics, fishpond liners, oil containment booms, and many other types of products.